GAPP Providers in Georgia

"Do you have nurses available for the shifts I need?"

An agency can accept patients but still not have a nurse for your specific schedule. Ask about daytime, nighttime, and weekend availability.

"What happens when my regular nurse calls out?"

Some agencies have backup nurses on call. Others leave you without coverage. This matters more than almost anything else.

"Do your nurses have experience with my child's condition?"

A nurse who's worked with trachs before is different from one learning on the job. Ask specifically about your child's equipment and care needs.

"How quickly can you start services after the prior auth is approved?"

Some agencies can place a nurse within days. Others take weeks to staff your case. If you need care soon, this question saves you time.

"Will you handle the prior authorization paperwork?"

Most agencies do this for you. If one says you have to handle it yourself, that's a red flag. A good agency manages the Medicaid paperwork.